Round-the-clock monitoring for your whole network

Cybersecurity, backup and recovery, firewall management, and email security, watched 24/7.

  • 24/7 threat monitoring and response
  • 11 min median response to a critical alert
  • 100% of endpoints reporting, or we fix it
OVERVIEW

What this actually involves

Most businesses are not breached because someone targeted them. They are breached because a laptop went unpatched for four months and an automated scanner found it. Endpoint security is unglamorous, and it is the cheapest insurance you will buy.

Cybersecurity, backup and recovery, firewall management, and email security, watched 24/7.

  • Behavior, not just signatures

    EDR spots a program encrypting your files even when the malware has never been seen before.

  • Patched on a schedule

    Operating systems and applications updated on a cycle that fits your change window.

  • Response, not just alerts

    A detected threat is isolated automatically, then handled by a person.

  • Evidence for your auditors

    Compliance reporting showing what is protected, patched and current.

PROBLEMS WE SOLVE

The things that usually go wrong

01

Antivirus that misses anything new

EDR watches process behavior rather than matching known file hashes.

02

Laptops that never get updated

Centralised patch management covering devices that rarely touch the office.

03

A ransomware alert at 2am and nobody on call

Automated isolation contains the device immediately; an engineer follows up.

04

No idea which devices are even protected

A live inventory of every endpoint, its agent status and its patch level.

CAPABILITIES

What we deliver

01

Next-Gen Antivirus & Advanced Malware Protection

Behavioral protection against malware that has no known signature.

02

Real-Time Threat Detection & Automated Response

Continuous monitoring, with compromised endpoints isolated within seconds.

03

Device Patch Management & Security Compliance Audits

Patching on an agreed schedule, with reporting against your obligations.

04

Ransomware containment and rollback

Encryption events stopped and reversed, not just detected.

05

Email and phishing protection

Filtering and user awareness for the route most breaches actually take.

06

Firewall management

Next-generation firewall rules, reviewed rather than set once and forgotten.

07

Asset inventory

A live list of every endpoint, its agent status and its patch level.

08

Backup and recovery

Off-site backups with restores tested quarterly, because a backup is worth what a restore proves.

TECHNOLOGY & PLATFORMS

What we build with

Chosen per project, not per habit — the stack follows the problem.

Endpoint

  • EDR platforms
  • next-gen antivirus
  • device control

Network

  • SonicWall
  • Fortinet
  • next-generation firewalls

Email

  • Advanced filtering
  • DMARC
  • phishing simulation

Management

  • RMM patching
  • asset inventory
  • compliance reporting

Backup

  • Off-site encrypted backup with tested restore procedures
HOW WE WORK

From first call to handover, no surprises

  1. We find every device

    Laptops, desktops, servers and phones. We list what you have and how far behind each one is on updates.

  2. We close the obvious gaps first

    Protection installed, missing updates applied, and the weakest settings fixed before anything else is attempted.

  3. We watch it around the clock

    Alerts come to our team, not to an inbox nobody reads at two in the morning.

  4. We deal with what we find

    A threat is shut down straight away, then an engineer works out how it got in and closes that door.

  5. We tell you what happened

    A monthly summary in plain language: what was blocked, what was updated, and what still needs a decision from you.

WHY TELCO

Four reasons clients stay

01

One accountable team

Strategy, design, engineering and support in one place. Nothing is handed to a third party.

02

Working software early

You see something real in weeks. Progress is demonstrated, not described.

03

Built to be handed over

Documented, tested and yours. No lock-in to us as a vendor.

04

Here since 1983

Four decades of keeping systems running, applied to the software layer too.

ENGAGEMENT MODELS

Work with us the way that fits

Start with one and move between them as the work changes.

Security Assessment

Finding out where you are actually exposed

  • Full device inventory
  • Patch and policy gaps
  • Risk-ranked report
  • Fixed fee
Talk it through

Deploy & Hand Over

Getting protection in place for your own IT team

  • Fixed-price rollout
  • Policies configured
  • Admin training
  • Documentation pack
Talk it through

Managed Detection

Someone watching the alerts around the clock

  • 24/7 monitoring
  • Incident response
  • Containment and cleanup
  • Quarterly review
Talk it through
FREQUENTLY ASKED

Endpoint Security & Cyber Protection — common questions

A standard router looks only at the packet header (where the data is coming from and where it is going). A Next-Generation Firewall (NGFW) inspects the actual payload inside the packet. Even if a packet is coming from an approved website, the firewall opens it up, scans for malware, blocks exploits, and checks if it complies with your corporate security policies.

Phishing: Mass email campaigns sent to thousands of random targets, relying on generic lures (e.g., “Your package delivery failed, click here”).

Spear Phishing: Highly targeted attacks customized to a specific individual using gathered research (e.g., mentioning the user’s specific department, project name, or coworker).

Whaling: Spear phishing specifically directed at high-profile executives (CEOs, CFOs) to authorize massive wire transfers or disclose sensitive corporate credentials.

Legacy Antivirus: Relies heavily on signatures—a database of known file hashes. If a virus is brand new or slightly altered, legacy AV fails to detect it.

EDR (Endpoint Detection and Response): Acts like a flight data recorder for your device. It continuously monitors process behaviors, registry changes, and network connections. Using behavioral analytics, it can detect and isolate an anomaly—such as a program suddenly trying to encrypt hundreds of local files—even if the malware has never been seen before.

Yes, and it is not optional in any environment handling payments or patient data. Guest traffic goes on its own SSID and VLAN, routed straight out to the internet with no path into internal systems. It also lets you rate-limit guests so a visitor streaming video cannot slow your point-of-sale terminals.

They can, and they should not. Internet-connected cameras are a well-documented entry point, and camera traffic is heavy and constant. We put them on a dedicated VLAN with controlled outbound access, which isolates them from your business systems and keeps the video load off the network your staff are working on.

Still not sure what you need? Talk it through with an engineer. (480) 945-1963
READY WHEN YOU ARE

When did you last test a restore?

If the answer is "we have backups" rather than a date, that is the conversation worth having. It is usually a short one and it is always cheaper than the alternative.

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