In food service the network has a rush hour, and it is the same hour as yours. Orders arrive from the counter, the tablet and three delivery platforms at once, and anything that slows down at midday slows down the only part of the day that matters. We build for the peak, not the average.
What usually goes wrong
- Order tablets and the till share the connection with customer Wi-Fi, so the lunch rush competes with someone streaming video.
- A dropped connection means orders stop arriving and nobody notices until the queue builds.
- Each location has its own number and its own setup, so nothing is consistent and nothing is easy to change.
- Back of house has no coverage, so stock and delivery systems only work near the front counter.
What we put in
- Order traffic first. Till, order tablets and payment get priority, so the rush does not compete with the guest network.
- Guest Wi-Fi that is genuinely separate. Customers get coverage with no path to your systems, and no claim on the bandwidth your orders need.
- Coverage front and back. Counter, kitchen, prep and storage, so stock and delivery systems work everywhere they are used.
- One phone system across locations. Sites share a system, calls move between them, and a closed shop can forward to an open one.
- A repeatable build. The next location is the same setup again, which makes opening faster and support simpler.
What changes
Orders keep arriving through the rush, customer Wi-Fi stops being a cost to your own service, and each new site opens on a known build rather than an improvised one.
Built from our networking, wireless LAN and telephony services.
Straight answers about phones, networks and security
The questions we get asked most often, answered without the sales pitch.
Usually because order traffic is competing with everything else on one connection. Prioritising till, tablet and payment traffic — and separating the guest network — keeps orders flowing when the shop is full.
Yes. Sites run on one system, calls transfer between them, and a closed location can forward to an open one automatically.
It does when they share the same lane. Separating guest access and prioritising order traffic removes the competition between the two.
