Unified Messaging

Unified Communications

With an ESI IP Server 900 or Communications Server phone system, you can easily consolidate your communications and even take them with you, wherever you are. Here are some ways in which ESI phone systems allow for outstanding unified communications capabilities:

  • Receive company voicemail in your email box:
    • Via ESI's VIP™ software add-in for Microsoft® Outlook®
    • Via ESI Mobile Messaging to any SMTP-based email account
  • Receive faxes in your inbox via third-party fax server integration (Communications Servers and IP Server 900) or built-in Fax-to-email capability (IP Server 900)
  • Notify to a cell phone or another outside number when you receive a voice mail message
  • Secure text messaging via ESI's VIP™ software
  • Allow callers to reach you live when you're away from your desk:
    • Directly call-forward your phone to another extension or off-premises
    • Allow callers to hold while you are automatically paged via overhead paging system
    • Twinning (ring your desk phone and another number such as a cell phone simultaneously)
    • Call Forward/No Answer (ring your desk phone first, and if unanswered, your cell phone)
    • "Find Me" [IP Server 900] (Allow system to attempt to locate you at up to 5 different phone numbers)
  • Take cell calls on your business desk phone when you're in the office (ESI Cellular Management)
    • Answer cell calls on your office phone when you're in the office
    • Transfer a cell call to an office extension, record the call, and much more
  • Make yourself reachable with IP communications
    • ESI remote IP desk phone gives you an office extension at home or a remote office
    • ESI remote IP cordless phones give you an off-premises office extension with the freedom to roam
    • VIP™ Softphone allows "road warriors" to take a zero-footprint office extension practically anywhere