Business VOIP Solutions

Business VOIP Solutions

There are multiple "flavors" of VOIP (Voice Over IP) that you can take advantage of in your business to increase employee productivity and reduce expenses. Each of these items is available on a properly-equipped ESI IP Server 900 or Communications Server phone system.

VOIP Phones

VOIP Phones

All ESI VOIP phone models can be used in the office or on the other side of the country; all you need is a broadband IP connection to have an office extension. Would you like to answer office calls from a remote extension? Be part of an ACD (Automatic Call Distribution) group? See at a glance when co-workers are on the phone, in Do-Not-Disturb, or even out of the office? As an administrator, would you like to be able to monitor, log, and record remote workers' calls for quality assurance or legal purposes? All this and much, much more is easy with ESI IP phones. Supported IP phone models on ESI IP Server 900 and Communications Server phone systems include:

  • ESI 250 IP Smartphone for the Desktop™
  • ESI 60 IP Business Phone
  • ESI 40 IP Business Phone
  • ESI Cordless IP Handset II
  • ESI VIP™ Softphone for the PC
  • ESI IP Presence Management Reader (Doorphone)
  • Certain third-party SIP phones
Multi-site VOIP

Multi-site VOIP

Do you have multiple business offices? If so, you can greatly benefit from ESI-Link™, the multi-site VOIP solution from ESI. This technology allows you to seamlessly tie two or more physical locations together as if they were one large phone system. This allows you to do such things as:

  • Transfer calls between sites instantly with one touch
  • Automatically route calls to another site via auto-attendant
  • See at a glance when someone at another site is on the phone, in Do-Not-Disturb, or even off-premises
  • Save money on long-distance by calling between your own sites for free
  • Forward faxes over IP [IP Server 900]

ESI-Link Multi-Site VOIP Brochure

VOIP Dialtone

VOIP Dialtone

In order to make phone calls to the outside world, you need some sort of dialtone. SIP (Session Initiated Protocol) Trunking has become the accepted standard for VOIP dialtone today, and is supported by the ESI IP Server 900 and ESI Communications Servers. The major benefits of SIP Trunking are:

  • Save money on long distance via low-cost or even free long distance plans
  • Pay less per line for local lines
  • Possible savings on some regulatory charges required on "traditional" phone lines